Privacy Policy

Last Updated: October 13, 2026


1. Introduction

Welcome to Velora Reads (“we,” “us,” “our,” or “the Website”).

We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you visit velorareads.com or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


2. Information We Collect

We collect the following types of information:

📋 Information You Provide to Us

When you make a purchase, create an account, or contact us, we may collect:

  • Name (first and last)

  • Email address

  • Billing address

  • Payment information (processed securely by our payment provider — we do not store full card details)

  • Order details (products purchased, date, amount)

  • Messages you send us via email or contact forms

🔍 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type (desktop, mobile, tablet)

  • Operating system

  • Pages visited and time spent on pages

  • Referring website (how you found us)

  • Date and time of your visit

This information is collected using cookies and similar technologies (see Section 6).

📧 Information from Third Parties

If you purchase through a third-party platform (e.g., payment processor), we may receive:

  • Confirmation of payment

  • Your name and email

  • Transaction details


3. How We Use Your Information

We use your information for the following purposes:

✅ To Process Your Orders

  • Deliver digital products (PDF patterns)

  • Send order confirmations and download links

  • Provide customer support

✅ To Communicate With You

  • Respond to your emails and inquiries

  • Send important updates about your purchases

  • Notify you of changes to our policies

✅ To Improve Our Website

  • Analyze how visitors use our site

  • Improve our product offerings

  • Fix bugs and technical issues

✅ To Send Marketing (Only With Consent)

  • Send newsletters or promotional emails (only if you opt in)

  • You can unsubscribe at any time

✅ To Comply With Legal Obligations

  • Prevent fraud and abuse

  • Comply with applicable laws and regulations


4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

 
 
PurposeLegal Basis
Processing ordersContract performance
Customer supportContract performance
Marketing emailsConsent
Website analyticsLegitimate interest
Fraud preventionLegitimate interest
Legal complianceLegal obligation

5. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

🔧 Service Providers

  • Payment processors (to process your payment securely)

  • Email service providers (to send order confirmations and newsletters)

  • Website hosting providers (to host our website)

  • Analytics providers (to understand website traffic)

All service providers are required to protect your data and only use it for the services they provide.

⚖️ Legal Requirements

We may disclose your information if required to:

  • Comply with a legal obligation

  • Protect our rights or property

  • Prevent fraud or illegal activity

  • Protect the safety of our users

🏢 Business Transfers

If Velora Reads is sold or merged with another company, your information may be transferred as part of that transaction. We will notify you before your data is transferred.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic

  • Improve your browsing experience

Types of Cookies We Use

 
 
Cookie TypePurpose
EssentialRequired for the website to function (e.g., shopping cart)
AnalyticsHelp us understand how visitors use our site
MarketingUsed to show relevant ads (only with consent)

Managing Cookies

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect website functionality.


7. Data Retention

We retain your personal information only as long as necessary:

 
 
Data TypeRetention Period
Order information7 years (for tax/legal purposes)
Account informationUntil you delete your account
Email communicationsUntil you unsubscribe or request deletion
Analytics dataUp to 26 months

8. Your Rights

Depending on your location, you may have the following rights:

🇪🇺 For EEA Residents (GDPR)

  • Right to access — Request a copy of your data

  • Right to rectification — Correct inaccurate data

  • Right to erasure — Request deletion of your data

  • Right to restrict processing — Limit how we use your data

  • Right to data portability — Transfer your data to another service

  • Right to object — Object to processing based on legitimate interest

  • Right to withdraw consent — Withdraw consent at any time

🇺🇸 For California Residents (CCPA)

  • Right to know — What personal information we collect and how we use it

  • Right to delete — Request deletion of your personal information

  • Right to opt-out — Opt out of the sale of personal information (we do not sell your data)

  • Right to non-discrimination — We will not discriminate against you for exercising your rights

🌍 For All Users

  • Right to unsubscribe — Unsubscribe from marketing emails at any time

  • Right to update — Update your account information

To exercise any of these rights, contact us at contact@velorareads.com.

We will respond to your request within 30 days.


9. Data Security

We take the security of your data seriously. We use:

  • SSL encryption to protect data transmission

  • Secure payment processors (we do not store full card details)

  • Regular security updates on our website

  • Access controls to limit who can access your data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.


10. Children’s Privacy

Our website and products are not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at contact@velorareads.com and we will delete it.


11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure your data receives adequate protection, including:

  • Using standard contractual clauses approved by the European Commission

  • Working only with service providers who comply with GDPR and other privacy laws


12. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for the privacy practices of these third parties.

We encourage you to read the privacy policies of any third-party websites you visit.


13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.


14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: contact@velorareads.com
🌐 Website: velorareads.com

We are happy to help!